ci666's Privacy Policy

1. Introduction and Applicability

ci666 ("we", "our", or "platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy explains how we collect, process, store, and keep secure the personal information of visitors and registered users of our website ci666.cam.

This policy applies to all services, products, and digital platforms of ci666. By creating an account or using the services at ci666, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team with any questions.

This policy applies to: (a) all pages of the ci666.cam website; (b) the ci666 application (where applicable); (c) customer support services provided via live chat and email; (d) payment transactions and financial information processing.

2. What Information We Collect

ci666 may collect various types of personal information, described in detail below:

2.1 Identity Information

• Full name
• Date of birth (for age verification)
• National ID or passport number (where required)
• Address and location information

2.2 Contact Information

• Email address
• Username

2.3 Financial Information

• bKash, Nagad, Rocket, or bank transfer account numbers
• Deposit and withdrawal transaction history
• Payment method verification information

2.4 Gaming Activity Information

• Game play history and transaction records
• Bet amounts and win/loss information
• Time spent on the platform
• Preferred game categories

2.5 Technical Information

• IP address
• Browser and device type
• Operating system
• Cookie and session data
• Login time and date

3. How We Collect Information

ci666 collects your information in several ways:

3.1 Information Provided Directly

We collect information you provide directly at the time of account registration, during payment processing, and when you use customer support services. This includes your name, email address, payment information, and verification documents.

3.2 Automatic Collection

Technical information is collected automatically while you use our platform. This includes IP address, browsing information, cookies, and device-related data.

3.3 Through Third Parties

We may also receive certain information from payment providers (such as bKash, Nagad, Rocket), identity verification services, and fraud prevention services. These third parties collect and share information in accordance with their own privacy policies.

4. Purpose of Using Information

ci666 may use your personal information for the following purposes:

• Account management: Processing information necessary to create, verify, and manage your account.
• Service delivery: Providing gaming services, bonus offers, and promotional benefits.
• Financial transactions: Processing deposit and withdrawal requests and ensuring payment security.
• Age verification: Allowing only those aged 21 and above to use the platform.
• Customer support: Resolving any issues or questions you may have.
• Security and fraud prevention: Protecting account security and detecting and preventing fraudulent activity.
• Responsible gaming: Helping players maintain healthy gaming habits.
• Legal compliance: Complying with applicable laws and regulations.
• Service improvement: Analyzing user experience to improve the platform.
• Communication: Sending important notices, updates, and promotional information (with your consent).

5. Sharing Information with Third Parties

ci666 does not sell your personal information to third parties. However, in certain circumstances we may share information with the following parties:

5.1 Service Providers

Information may be shared with trusted partners who assist with payment processing, identity verification, fraud prevention, and technology services. These partners may only use the information for contractual purposes.

5.2 Legal Obligations

We may be required to disclose information to fulfill a court order, a request from a government regulatory authority, or a requirement under applicable law. In such cases we always provide only the minimum information necessary.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant party. In such a situation you will be notified in advance and your consent will be obtained before the new policy takes effect.

5.4 With Your Consent

For any purpose other than those described above, we will obtain your explicit consent before sharing your information with third parties.

6. Cookies and Tracking Technologies

The ci666 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help analyze site usage to improve the service.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

7. Data Storage and Security

ci666 has adopted industry-standard security measures to ensure the protection of your personal information:

7.1 Technical Safeguards

• SSL encryption: All data transmissions are secured through SSL/TLS encryption.
• Encrypted storage: Sensitive information is stored in an encrypted state.
• Firewall and access controls: Strong measures are in place to prevent unauthorized access.
• Regular security audits: Audits are conducted regularly to identify and address potential vulnerabilities.

7.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, information required to meet legal obligations may be retained for a specified period. Once that period has passed, the information is securely deleted or anonymized.

7.3 Response to Data Breaches

In the event of a data breach, we will promptly take steps to identify, contain, and remedy the incident, and will notify affected users in accordance with applicable regulations.

8. Your Rights

You have the following rights in relation to your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to portability: The right to receive your information in a structured, commonly used format.
• Right to object: The right to object to the processing of your information for specific purposes.
• Right to withdraw consent: The right to withdraw consent for promotional communications at any time.

To exercise these rights, email [email protected]. We will respond to your request within 30 business days. In some cases we may be unable to fulfill a specific request due to legal obligations or platform security reasons, in which case you will be informed of the reason.

9. Privacy of Minors

ci666's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of account registration. If we become aware that information from a minor has been collected, we will immediately delete that information and close the relevant account.

If you believe that a minor is using our platform or has provided information, please contact us at [email protected].

10. Changes to the Policy

ci666 may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• For significant changes, a notice will be sent to your registered email.
• For minor changes, the updated date on this page will be revised.
• Alerts about significant changes may be shown when you log in to the platform.

Continued use of the platform after changes are made will be considered your agreement to the updated policy. We recommend reviewing this page regularly to understand your rights and obligations.

11. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us: